Test Bank for Shortell and Kaluzny’s Healthcare Management: Organization Design and Behavior 7th Edition By Lawton Burns, Elizabeth Bradley, Bryan Weiner, ISBN-10: 1305951174, ISBN-13: 9781305951174
Table of Contents
PART ONE. INTRODUCTION
Chapter 1. Delivering Value: The Global Challenge in Health Care Management: Lawton Robert Burns, Elizabeth H. Bradley, and Bryan J. Weiner
Chapter 2. Leadership and Management: A Framework for Action: Elizabeth H. Bradley, Ingrid M. Nembhard, Lauren Taylor, Amanda Brewster, and Jane Banaszak-Holl
PART TWO. MICRO PERSPECTIVE
Chapter 3. Organization Design and Coordination: Martin P. Charns, Gary J. Young, and Laurel E. Radwin
Chapter 4. Motivating People: Thomas D’Aunno, Mattia Gilmartin, and Sumit Kumar
Chapter 5. Teams and Team Effectiveness in Health Services Organizations: Bruce J. Fried and Amy C. Edmondson
Chapter 6. Communication: Mario Moussa and Derek Newberry
Chapter 7. Power, Politics, and Conflict Management: Timothy Hoff and Kevin W. Rockmann
Chapter 8. Complexity, Learning, and Innovation: Bryan J. Weiner, Christian D. Helfrich, and Ann Nguyen
Chapter 9. Improving Quality in Health Care Organizations (HCOs): Jennifer L. Hefner and Ann Scheck McAlearney
PART THREE. MACRO PERSPECTIVE
Chapter 10. Strategy and Achieving Mission Advantage: Stephen Walston and Ann F. Chou
Chapter 11. Managing Strategic Alliances: Neither Make Nor Buy but Ally: Edward J. Zajac, Thomas A. D’Aunno, and Lawton R. Burns
Chapter 12. Health Policy and Regulation: Kristin Madison, Gary Young, Aditi Sen, and Peter D. Jacobson
Chapter 13. Health Information Technology and Strategy: Karen A. Wager and Mark L. Diana
Chapter 14. Consumerism and Ethics: Ann Leslie Claesson-Vert and Gregory L. Vert
Chapter 15. The Globalization of Health Care Delivery Systems: Jon Chilingerian, John R. Kimberly, and Eilish McAuliffe
